Achieving "Quality" for Agencies Workshop

"Quality" is a funny word - you know when you experience it, but how do you define it? Even harder, when you run a F2F fundraising agency - how do you achieve it? Being known as a "quality" agency can make a huge positive difference to your business.

This workshop aim to take you from "good" to "great" and put in place real practical measures to improve your quality. This includes:

• What charities want - how do your customers measure "quality"?
  
• Values - how your values as a business have a real day to day impact on your work.
  
• Standards - what are your standards - how can you make sure they are implemented?
  
• Compliance - are you compliant with all the current rules and regulations?
  
• Attrition - an insight into the good, the bad and the ugly
  

At the end of the workshop we'll have developed a practical action plan that will help take your business to the next level of quality.

Find out more and get in touch.